Dear AYANEO AIR handheld game console players,

AYANEO AIR is an innovative Windows handheld that attracts countless players with its light and thin body, powerful performance and rich features. Since AYANEO AIR was launched, it has been loved and supported by everyone, not only creating amazing records on the INDIEGOGO crowdfunding platform, but also achieving great results in the market. AYANEO AIR sets a new benchmark for Windows handheld, allowing more people to feel the charm of handheld gaming.

After the launch of AYANEO AIR, we received some feedback from users and media, who had some suggestions for the speakers of AIR, thinking that they could improve the sound quality and volume. After checking, we found some places that could be optimized. In order to provide users with a better experience, we decided to launch a speaker upgrade kit, which allows users to replace the speakers with better ones and enjoy a better sound effect.

Thank you for your support and passion for the AYANEO AIR handheld game console! We are delighted to announce that the free speaker upgrade kit for AIR is ready for shipment. To ensure that you receive the upgrade kit as soon as possible, please follow the steps below to register:

1. Please click on the following link to access the registration page on the official AYANEO website: https://www.ayaneo.com/goods/8044898287861.
2. On that page, you need to select the AIR model and color you have purchased, provide your shipping address, and provide relevant information such as your CID number or AYANEO store order number.
3. Once you have ensured that your information is accurate, please submit your order.

Our official staff will verify your order and arrange shipment as soon as possible, so that you can enjoy the audio upgrade experience of the kit at the earliest. We kindly ask for your patience during the waiting period.

Notes：

1. Please note that the free speaker upgrade kit for AIR is only available for buyers who have purchased the AIR handheld gaming console from Indiegogo or AYANEO store. If you have not purchased the AIR gaming console, please do not claim this free upgrade kit.
2. Each AIR/AIR Pro unit is eligible for only one free speaker upgrade kit. Additional kits beyond one will incur a charge.
3. This speaker upgrade kit is only applicable to AIR orders shipped before September 15, 2022. If your AIR order was shipped after September 15, 2022, you do not need to apply for this speaker upgrade kit. Orders shipped after September 15, 2022, already include an optimized speaker module with excellent sound quality, eliminating the need for a speaker module replacement. If you have placed an order shipped after September 15 and applied for the speaker upgrade kit, we will first notify you and assist you in canceling the order. Thank you for your understanding and support.
4. The free offering period for the AIR Speaker Upgrade Kit is from May 1, 2023, to August 31, 2023. After this period, AYANEO will no longer provide the AIR Speaker Upgrade Kit for free, and users will need to purchase it at a cost. We kindly urge all players not to miss this opportunity to upgrade their speakers.

For players who have purchased the AYANEO AIR series but have not registered to receive the free speaker upgrade kit, you still have the opportunity to claim this free upgrade kit! Please visit the link mentioned above and complete the order form. We will make every effort to ensure that you receive the upgrade kit as soon as possible.

If you encounter any issues during the registration process or need further assistance, please feel free to contact our customer support team at store@ayaneo.com. We are dedicated to providing you with the best service.

AYANEO has always attached great importance to user experience. If you have any comments on the process of using our products, you can give feedback to us at any time. We are very happy to accept suggestions and optimize the rectification, aiming to provide the best gaming equipment for those of you who are keen on games!

Once again, we sincerely appreciate your support and trust in the AYANEO AIR handheld game console!

Best regards,

AYANEO Team